Help
Frequently asked questions
Quick answers about 22ct gold jewellery, shopping online, sizing, care and visiting our Brisbane boutique.
01
Jewellery and shopping
What type of jewellery does Kohinoor specialise in?
We specialise in authentic 22ct gold jewellery (also known as 22K or 916 gold), including bridal jewellery, necklaces, bangles, earrings, rings and pieces for everyday wear.
Do you stock Indian and South Asian gold jewellery?
Yes. Our 22ct gold collections include traditional and contemporary designs inspired by Indian heritage, with pieces for weddings, festivals, gifting and everyday wear.
Can I buy jewellery online?
Selected pieces can be purchased online when a product displays a Buy online button. For enquiry-only pieces, contact the boutique to confirm today's price, sizing and availability.
Do you offer bridal jewellery?
Yes. We offer bridal jewellery for weddings, engagements and other celebrations. Visit the boutique or contact our team for personal guidance.
Can I request a custom design?
Our team can assist with personalised jewellery requirements and special designs. Contact us to discuss what may be possible, timing and pricing.
02
Sizing and jewellery care
How can I choose the right size?
Use our Jewellery Size Guide as a starting point, or ask our team to help confirm the fit before ordering.
How should I care for my jewellery?
Store pieces separately, avoid chemicals and remove jewellery before swimming, exercise or cleaning. See our Jewellery Care Guide for complete advice.
03
Visiting and getting help
Where is Kohinoor Gold Jewellery located?
Our boutique is at Shop 7/9 Tryon Street, Upper Mount Gravatt, Brisbane, Queensland 4122.
Do I need an appointment?
No appointment is required for a regular boutique visit. For a particular piece, contact us first so we can confirm availability.
Can I ask about a specific product on WhatsApp?
Yes. Use the WhatsApp link on the product page so our team can quickly identify the piece and help with sizing, availability or today's price.
Can I collect an online order in store?
Collection options are shown at checkout when available. You can also contact the boutique before ordering if you need help arranging collection.